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What Is ESG Performance and Why Does It Matter?

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In today’s business landscape, success is no longer measured by financial results alone. Investors, regulators, customers and employees increasingly expect organisations to demonstrate their values through responsible, sustainable practices. This is where ESG performance comes into play.

What Does ESG Stand For?

ESG stands for Environmental, Social and Governance. It refers to a set of criteria used to evaluate a company’s impact on the world around it—beyond profit.

• Environmental covers how a business manages its impact on the planet. This includes energy use, carbon emissions, waste management, water usage, pollution control and climate risk.

• Social considers how the company treats people—employees, customers, suppliers and the wider community. This includes diversity, human rights, working conditions, health and safety, and community engagement.

• Governance looks at how a business is run. This includes board structure, executive pay, transparency, ethical conduct, regulatory compliance and shareholder rights.

Together, these pillars offer a framework for evaluating how sustainable, ethical and well-managed a company really is.

Why ESG Performance Matters

ESG performance reflects how seriously a business takes its responsibilities—not only to shareholders, but to society and the environment. It has become a key indicator of long-term value and resilience.

Strong ESG performance is associated with:
• Better risk management
• Improved reputation and brand loyalty
• Lower costs through efficiency and waste reduction
• Greater access to investment and capital
• Stronger employee engagement and retention

Conversely, weak ESG practices can lead to regulatory penalties, public backlash, reputational damage and a loss of investor confidence.

The Growing Pressure for Transparency

Stakeholders today expect businesses to report openly on ESG performance. This includes clear data, progress against targets, and evidence of meaningful action. ESG disclosures are increasingly required by investors, lenders, and even procurement teams in supply chains.

Frameworks such as the Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), and Task Force on Climate-related Financial Disclosures (TCFD) are shaping how ESG performance is reported globally.

How ESG Links to Business Strategy

ESG is not an add-on—it’s a core part of modern business strategy. By integrating ESG into decision-making, companies can unlock long-term value, build stakeholder trust and remain competitive in a changing world.

From setting net zero targets and tracking energy performance, to improving supply chain ethics or ensuring boardroom diversity, ESG touches every part of the business. It’s about doing the right thing—and doing it well.

ESG performance reflects a company’s impact, values and long-term vision. In a world where sustainability and social responsibility are becoming central to how businesses are judged, ESG isn’t just a trend—it’s a vital measure of success.
Whether you’re a global corporation or a growing SME, understanding and improving ESG performance is key to building a business that’s not only profitable, but purposeful.